Comments on: MAN ABOUT TOWN: A Restorative Trip to Brown’s Hardware

By: Dana Edwards

Dana Edwards — Tue, 19 Jan 2010 15:40:50 +0000

Brown’s is the best! I had a mirror (that weighed a ton & was all I could do to get it to my car) that I needed to have cut smaller. When I got the Brown’s the red-headed clerk got it out of my car & carried it in. Another clerk (the red-head’s father) cut the mirror for me, took it back out to my car and all at no charge! It’s my dog’s favorite store, too!

By: Sally Phillips, Falls Church City

Sally Phillips, Falls Church City — Tue, 19 Jan 2010 15:02:43 +0000

Years ago, during a bitter cold spell, a dirty, down-on-her-luck bag woman stuck her head inside Brown’s front door and asked if she could come in for a while. Could she come in??? One of Mr. Brown’s finest ran to the back and brought forward a chair for her. Another moved it over the heat register. A third asked if she wanted a cup of coffee. Mr. Brown knows how to hire!

By: Adele Baker (Falls Church)

Adele Baker (Falls Church) — Tue, 19 Jan 2010 11:21:37 +0000

Brown’s Hardware is THE BEST! Last year I went to Brown’s to buy a neon orange waterjug. Well, Brown’s did not have one in stock, but the ever so helpful clerk offered to lend me the store’s water jug until the one ordered for me arrived. Now, that’s service, generoisity and just plain neighborly!

By: Victoria Kwasiborski (Falls Church City)

Victoria Kwasiborski (Falls Church City) — Mon, 18 Jan 2010 17:55:30 +0000

I love Brown’s Hardware, too. Living in a (mostly renovated) 1942 Cape requires patience and flexibility when trying to perform even the simplest of home repairs sometimes, yet the good folks at Brown’s know exactly the part we need, every time. And they always escort you to what you’re looking for–try getting that service at a chain hardware store!

By: Dreamingin22046

Dreamingin22046 — Mon, 18 Jan 2010 16:35:57 +0000

I absolutely love Brown’s and will go there first (before HD) every time. Recently I couldn’t find a critical piece of a 50 year old bed frame, an L shaped pin-like piece of metal about 8 inches long, one of two that secured the frame to the headboard. I took the one I had to Brown’s, they found a piece of metal similar in diameter, cut a piece the proper length, took that piece in the back room and bent the end of it to match the L on the original one. Then they charged me 79 cents!!! No way that was happening at HD! Of course, it worked perfectly. Those guys are awesome!

By: TFC

TFC — Mon, 18 Jan 2010 12:31:28 +0000

Brown’s is an institution. Last year I was on the hunt for the little clips that hold the screen on my stormdoor. I discovered there are about a zillion sizes and shapes of these clips. I hit the big box stores without luck. Brown’s to the rescue: they measured my clip, checked a source catalog and ordered two boxes since my size was not in stock. All this for two boxes of clips that cost about $1.89 a box.