Comments on: Broad Street Post Office Cuts Hours – Does It Matter? http://fallschurchtimes.com/2018/broad-street-post-office-cuts-hours-%e2%80%93-does-it-matter/ Falls Church City's Online Community Newspaper Fri, 10 Sep 2010 23:10:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Charles http://fallschurchtimes.com/2018/broad-street-post-office-cuts-hours-%e2%80%93-does-it-matter/comment-page-1/#comment-13443 Charles Sun, 05 Sep 2010 14:58:59 +0000 http://fallschurchtimes.com/?p=2018#comment-13443 This is not an isolated occurrence, I believe that they did the same thing over the July 4th weekend too - very annoying!! Is this maybe in lieu of some other federal holiday(s) missed or some type of furlough? This is not an isolated occurrence, I believe that they did the same thing over the July 4th weekend too – very annoying!!

Is this maybe in lieu of some other federal holiday(s) missed or some type of furlough?

]]> By: Frank Roche, Falls Church, Va. http://fallschurchtimes.com/2018/broad-street-post-office-cuts-hours-%e2%80%93-does-it-matter/comment-page-1/#comment-13435 Frank Roche, Falls Church, Va. Sat, 04 Sep 2010 14:51:58 +0000 http://fallschurchtimes.com/?p=2018#comment-13435 Customers at the Falls Church main post office were turned away this Saturday morning, September 4, by a sign on the door in the inner lobby stating that the post office was closed for a "special" Labor Day holiday schedule. I looked on the USPS site and found no mention of extended holiday hours for this weekend, save the Labor Day holiday itself, nor did I see any advance notice provided to Falls Church residents that they would need to make other arrangements for their postal needs this Saturday. This seems so customer tone-deaf that there must be some extraordinary reason for the closure that is not apparent. Is there? Customers at the Falls Church main post office were turned away this Saturday morning, September 4, by a sign on the door in the inner lobby stating that the post office was closed for a “special” Labor Day holiday schedule. I looked on the USPS site and found no mention of extended holiday hours for this weekend, save the Labor Day holiday itself, nor did I see any advance notice provided to Falls Church residents that they would need to make other arrangements for their postal needs this Saturday. This seems so customer tone-deaf that there must be some extraordinary reason for the closure that is not apparent. Is there?

]]> By: Winston Smith http://fallschurchtimes.com/2018/broad-street-post-office-cuts-hours-%e2%80%93-does-it-matter/comment-page-1/#comment-384 Winston Smith Sun, 08 Mar 2009 20:37:32 +0000 http://fallschurchtimes.com/?p=2018#comment-384 Until fairly recently the local office's hours were 8-530 M-F and 830-1230 on Saturday. But the decline in service isn't just a matter of shorter hours. Delivery usually is late in Winter Hill, which ironically is close to the Post Office. There were times in 2007-08 when my mail didn't come until after 730. It's improved a bit lately and is generally here by 530, but it's a far cry from the sort of service I can remember from my younger days. Then we usually received it no later than 1230, but that was a long time ago in a galaxy far, far away. Incidentally, the office may be moving to the Flower Building by the end of the month. Until fairly recently the local office’s hours were 8-530 M-F and 830-1230 on Saturday. But the decline in service isn’t just a matter of shorter hours.

Delivery usually is late in Winter Hill, which ironically is close to the Post Office. There were times in 2007-08 when my mail didn’t come until after 730. It’s improved a bit lately and is generally here by 530, but it’s a far cry from the sort of service I can remember from my younger days. Then we usually received it no later than 1230, but that was a long time ago in a galaxy far, far away.

Incidentally, the office may be moving to the Flower Building by the end of the month.

]]> By: Dana http://fallschurchtimes.com/2018/broad-street-post-office-cuts-hours-%e2%80%93-does-it-matter/comment-page-1/#comment-381 Dana Fri, 06 Mar 2009 13:45:08 +0000 http://fallschurchtimes.com/?p=2018#comment-381 The post office has lost it edge for sure. Their primary mission is service, yet they cut it without looking at other options. I have tried for months to get the self-service package mailing machine back in the local office. Then attempted, but failed to at least get the simple scale back in lobby that has been gone for at least 2 years. Each of these could help maintain some service capability for the customer. Service hours could be adjusted to better service working people, like maybe staying open later 1-2 nights a week for people who work. I would much rather cut out Saturady home delivery to maintain customer service at the Post Office. The post office has lost it edge for sure. Their primary mission is service, yet they cut it without looking at other options. I have tried for months to get the self-service package mailing machine back in the local office. Then attempted, but failed to at least get the simple scale back in lobby that has been gone for at least 2 years. Each of these could help maintain some service capability for the customer. Service hours could be adjusted to better service working people, like maybe staying open later 1-2 nights a week for people who work. I would much rather cut out Saturady home delivery to maintain customer service at the Post Office.

]]> By: Dorie Southern http://fallschurchtimes.com/2018/broad-street-post-office-cuts-hours-%e2%80%93-does-it-matter/comment-page-1/#comment-370 Dorie Southern Fri, 06 Mar 2009 01:16:31 +0000 http://fallschurchtimes.com/?p=2018#comment-370 No, we're taking it to Mail Box Extra. No, we’re taking it to Mail Box Extra.

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